When you use Two-factor authentication, you have the option to set the device you're using as trusted. If you have used all your recovery codes or you suspect that they have been compromised, you can reset them at any time from the Two-factor authentication settings.įorgot to download your Recovery codes? Learn what to do If you ever lose your phone, or can't receive a security code, you will need a recovery code for emergency access to your pCloud account. ![]() It is very important that you store these codes in a secure place. When setting Two-factor authentication, you will also receive 10 one-time recovery codes. ![]() You can use it later to add your pCloud to Google Authenticator, in case you install the authenticator app on a new mobile device. It is important to write your secret key and save it in a secure place. Enter the security code and finish by saving your Recovery codes.Scan the QR code (open Google Authenticator > Scan a barcode), or manually enter the security key (Google Authenticator > Enter a provided key).If you choose Google Authenticator as a preferred method to receive security codes, you'll be able to access your account even if you don't have an Internet connection or mobile device. Enter the verification code and finish by saving your Recovery codes.It is important that you use a valid phone number, as you will receive a verification code that's necessary to complete your setup ![]() Open my.pCloud, log in your account go to Settings > Securityįor security reasons, you'll be required to enter your account password.If you choose Text messages and system notifications as a preferred method to receive security codes, you'll receive them as SMS on your mobile device, or as a pCloud notification on your logged devices. Note: If you have signed up with Facebook or a Google account, you need to set a password for your pCloud account, before enabling Two-factor authentication.
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